Signal Desk Privacy Policy

This explains what information Signal Desk handles and why. Provider: the owner of this service. Contact: signaldesk.admin@gmail.com.

1. What we collect

Account data: your name or business name, email address, role and a salted hash of your password (we never store the password itself).
Content you add: posts, queue items, research notes, contacts, SEO and site notes, and similar business data.
Data from services you connect: for example public stats from Google Search Console, Google Analytics or a social network, only for accounts you connect.
Security logs: sign-in successes and failures, key account actions, IP address and time, kept in an audit log.
Acceptance records: which agreement version you accepted, when, and from which IP address.
Cookies: one sign-in session cookie that is necessary for the service. We do not use advertising or tracking cookies.

2. How we use it

To run and secure the service, show you your own data, send account emails (such as password resets), prevent abuse, meet legal duties, and improve the product using anonymous, combined statistics that do not identify you.

3. What we do not do

We do not sell your data, use it for advertising, or show one client's data to another client.

4. Who can see it

You and the people you add. Each client sees only its own data.
The platform owner and support staff can view a client's workspace to provide support, and their access is logged.
Service providers that host or deliver the service for us (for example our hosting and database provider and our email sender), only as needed to run it.
Authorities, where the law requires it.

5. Security

Each client's data is isolated at the database level, passwords are hashed, connections use HTTPS, and sign-in attempts are rate limited. No system is perfectly secure, so please use a strong, unique password.

6. Retention and deletion

We keep your data while your account is active. On request we export it and then delete it within 30 days, except records we must keep by law and security logs, which we keep for a limited period.

7. Your choices and rights

You can ask to see, correct, export or delete your data by contacting signaldesk.admin@gmail.com. If you are in California, you may have rights under the California Consumer Privacy Act, including to know, delete and correct personal information, and we do not discriminate against you for using them.

8. Children

Signal Desk is for businesses and is not directed to children under 16.

9. Changes

If we change this policy in a way that matters, we will tell you in the app and record the version.